Anggreina, Margareta, Syamsul Arifin, and Komarun Zaman. “The Effect of Shopee E-Commerce Service Quality on Consumer Satisfaction in Shopee Indonesia Users in Surabaya”. Journal Social Society 6, no. 2 (July 5, 2026): 1174–1186. Accessed July 29, 2026. https://pusdig.my.id/jss/article/view/1223.