Pengaruh Iklan Keuangan dan Ketertarikan Visual di Platform Media Sosial terhadap Minat Generasi Z pada Layanan Keuangan Digital di Desa Dolok Malela Kabupaten Simalungun

Authors

  • Laura Anzani Universitas Simalungun
  • Tuahman Sipayung Universitas Simalungun
  • Desmi Triyanti Purba Universitas Simalungun

DOI:

https://doi.org/10.54065/jss.6.4.2026.1377

Keywords:

Digital Financial Services, Financial Advertising, Generation Z Interest, Social Media, Visual Appeal

Abstract

The rapid growth of digital financial services and the increasing use of social media among Generation Z have changed the way young consumers access, evaluate, and respond to financial information. In this context, financial advertising and visual appeal on social media may play an important role in shaping interest in digital financial services. This study aims to examine the influence of financial advertising and visual appeal on Generation Z’s interest in using digital financial services in Dolok Malela Village, Simalungun Regency. A quantitative approach with a survey method was employed. The study involved 55 Generation Z respondents aged 14–29 years who were selected using purposive sampling. Data were collected through a Likert-scale questionnaire and analyzed using validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination (R²) with SPSS version 26. The results show that financial advertising has a positive and significant effect on Generation Z’s interest, with a t-value of 6.458 and p < 0.001. Visual appeal also has a positive and significant effect, with a t-value of 5.886 and p < 0.001. Simultaneously, both variables significantly affect Generation Z’s interest, with an F-value of 118.562 and p < 0.001. The R² value of 0.813 indicates that 81.3% of the variation in interest can be explained by financial advertising and visual appeal. The study concludes that both factors play an important role in shaping Generation Z’s interest in digital financial services. The findings imply that digital financial service providers should integrate informative advertising with clear, relevant, and visually engaging content to improve the effectiveness of social media promotion, particularly among young users in rural areas.

References

Alfa’izy, E. A. F., Pramana, E., & Gunawan. (2023). Mobile payment adoption in Generation Z using extended unified technology acceptance and use of technology. Indonesian Journal of Information Systems, 6(1), 61–73. https://doi.org/10.24002/ijis.v6i1.7340

Alcaraz, A. G., Balmori, G. R. C., Ricalde, J. D. C., & Pantoja, E. (2022). A study on utilizing social media advertising through “Instagram aesthetics” to drive purchase intention. Journal of Business and Management Studies, 4(1), 167–178. https://doi.org/10.32996/jbms.2022.4.1.20

Arora, T., Kumar, A., & Agarwal, B. (2020). Impact of social media advertising on millennials buying behaviour. International Journal of Intelligent Enterprise, 7(4), 481–500. https://doi.org/10.1504/IJIE.2020.110795

Berlianawati, D. I., Nurabiah, & Ridhawati, R. (2024). Exploring the mind of Gen Z: Deciphering e-wallet adoption through the lens of TPB theory. Jurnal Ilmiah Akuntansi dan Bisnis, 19(1), 133–150. https://doi.org/10.24843/JIAB.2024.v19.i01.p09

Chen, W.-K., Ling, C.-J., & Chen, C.-W. (2023). What affects users to click social media ads and purchase intention? The roles of advertising value, emotional appeal and credibility. Asia Pacific Journal of Marketing and Logistics, 35(8), 1900–1916. https://doi.org/10.1108/APJML-01-2022-0084

Dharomesz, V. Y. (2024). Gen Z’s purchase intention: Does TikTok’s advertising value impact them? Review of Management, Accounting, and Business Studies, 5(1), 1–10. https://doi.org/10.38043/revenue.v5i1.5150

Febrianti, A. I., & Saputri, M. E. (2022). Pengaruh social media marketing YouTube, Instagram, dan Twitter terhadap brand awareness pada Generasi Z (Studi kasus pada Radio Play99ers 100FM Bandung). JURISMA: Jurnal Riset Bisnis & Manajemen, 12(1), 84–101. https://doi.org/10.34010/jurisma.v12i1.3079

Gurning, G. N. Y., Saragih, D. J. B., Sinaga, Y. G. C., Siregar, O. M., & Rossanty, Y. (2025). Pengaruh konten video pendek dan influencer marketing di TikTok terhadap keputusan pembelian produk Skintific: Studi kasus endorsement “Tasya Farasya Approve” pada Generasi Z di Kota Medan. Journal Social Society, 5(1), 821–831. https://doi.org/10.54065/jss.5.1.2025.783

Hanaysha, J. R. (2022). An examination of social media advertising features, brand engagement and purchase intention in the fast food industry. British Food Journal, 124(11), 4143–4160. https://doi.org/10.1108/BFJ-08-2021-0907

Hassan, H. E. (2024). Social media advertising features that enhance consumers’ positive responses to ads. Journal of Promotion Management, 30(5), 874–900. https://doi.org/10.1080/10496491.2024.2318668

Jufry, M. F. (2025). Marketing communication strategies in increasing brand awareness: A literature review. Income Journal of Economics Development, 5(1), 27–33. https://doi.org/10.54065/ijed.5.1.2025.356

Kristina, N., & Harris, I. (2020). The technology acceptance model of mobile payment usage on Generation Z. Binus Business Review, 11(3), 149–156. https://doi.org/10.21512/bbr.v11i3.6394

Lee, Y. Y., Gan, C. L., & Liew, T. W. (2023). Do e-wallets trigger impulse purchases? An analysis of Malaysian Gen-Y and Gen-Z consumers. Journal of Marketing Analytics, 11(2), 244–261. https://doi.org/10.1057/s41270-022-00164-9

Lisana. (2024). Understanding the key drivers in using mobile payment among Generation Z. Journal of Science and Technology Policy Management, 15(1), 122–141. https://doi.org/10.1108/JSTPM-08-2021-0118

Mustika, R., Sudirman, I. F., & Burhani, H. H. (2025). Literasi keuangan syariah dan transformasi digital: Analisis perilaku Gen Z dalam pengunaan fintech. Journal of Accounting and Digital Finance, 5(1), 107–119. https://doi.org/10.53088/jadfi.v5i1.1870

Nurbaiska, F., Romadhoni, B., & Indrayani, S. (2024). The influence of marketing content and customer satisfaction on brand image on Instagram My Crepe social media. Income Journal of Economics Development, 4(2), 82–89. https://doi.org/10.54065/ijed.4.2.2024.280

Nur, T., & Panggabean, R. R. (2021). Factors influencing the adoption of mobile payment method among Generation Z: The extended UTAUT approach. Journal of Accounting Research, Organization and Economics, 4(1), 14–28. https://doi.org/10.24815/jaroe.v4i1.19644

Otoritas Jasa Keuangan, & Badan Pusat Statistik. (2025). Indeks literasi dan inklusi keuangan masyarakat meningkat: OJK dan BPS umumkan hasil Survei Nasional Literasi dan Inklusi Keuangan (SNLIK) Tahun 2025.

Rahmadhani, S. D., Buchdadi, A. D., Fawaiq, M., & Prasetya, B. A. (2023). Determinants of intention to use e-wallet in Generation Z. BISMA (Bisnis dan Manajemen), 15(1), 60–77. https://doi.org/10.26740/bisma.v15n1.p60-77

Rahmawati, A., Syahnur, K. N. F., & Al Falah, A. M. S. (2024). Analysis of customer retention determinant factors on Generation Z digital wallet services in Indonesia. Hasanuddin Economics and Business Review, 8(2), 119–139. https://doi.org/10.26487/hebr.v8i2.5706

Rana, M., & Arora, N. (2022). How does social media advertising persuade? An investigation of the moderation effects of corporate reputation, privacy concerns and intrusiveness. Journal of Global Marketing, 35(3), 248–267. https://doi.org/10.1080/08911762.2021.1980932

Riandita, R. N., Pujianto, A., & Nasution, U. C. M. (2025). Pengaruh sales promotion, affiliate marketing, dan digital advertising sebagai variabel moderasi terhadap keputusan pembelian produk Hanasui di TikTok Shop pada konsumen Generasi Z di Surabaya. Journal Social Society, 5(1), 462–474. https://doi.org/10.54065/jss.5.1.2025.719

Tjahyadi, S., & Antonio, W. (2023). Analisa pengaruh desain grafis pada konten media sosial terhadap daya tarik pengguna dari Generasi Z di Kota Batam. Journal on Education, 5(3), 9523–9539. https://doi.org/10.31004/joe.v5i3.1825

Waworuntu, E. C., Mandagi, D. W., & Pangemanan, A. S. (2022). ‘I see it, I want it, I buy it’: The role of social media marketing in shaping brand image and Gen Z’s intention to purchase local product. Society, 10(2), 351–369. https://doi.org/10.33019/society.v10i2.463

Wei, M.-F., Luh, Y.-H., Huang, Y.-H., & Chang, Y.-C. (2021). Young generation’s mobile payment adoption behavior: Analysis based on an extended UTAUT model. Journal of Theoretical and Applied Electronic Commerce Research, 16(4), 618–637. https://doi.org/10.3390/jtaer16040037

Published

2026-10-04

How to Cite

Anzani, L., Sipayung, T., & Purba, D. T. (2026). Pengaruh Iklan Keuangan dan Ketertarikan Visual di Platform Media Sosial terhadap Minat Generasi Z pada Layanan Keuangan Digital di Desa Dolok Malela Kabupaten Simalungun. Journal Social Society, 6(4), 3234–3248. https://doi.org/10.54065/jss.6.4.2026.1377

Similar Articles

You may also start an advanced similarity search for this article.