Development and Functional Testing of a Web-Based Visitor Management System Using Rapid Application Development at PKBM INTAN South Tangerang

Authors

  • Khairudin Khairudin universitas Pamulang
  • Roeslan Djutalov universitas Pamulang
  • Agus Wiranto universitas Pamulang
  • Dian Yulianti Universitas Pamulang
  • Nur Annisahaq Universitas Pamulang

DOI:

https://doi.org/10.54065/artificial.1984

Keywords:

Functional Testing, Rapid Application Development, Visit Management, Visitor Management System, Web Application

Abstract

Institutions providing server colocation and maintenance services require integrated visitor identification, coordination with designated personnel, and visit documentation. This study aimed to develop and functionally test a web-based visitor management system at PKBM INTAN, South Tangerang. Development followed Rapid Application Development through requirements planning, user design, construction, and cutover. User involvement comprised ten participants in requirements discussions, visit workflow discussions, and design reviews. The system was developed using PHP and Laravel to integrate regular registration, returning visitor registration, scheduled visits, photographic documentation, and visitor pass provision. Functional testing compared inputs, expected outcomes, actual outcomes, and conformity status across ten scenarios. All scenarios in the testing documentation were reported as conforming to their expected outcomes, covering visitor workflows, user authentication, employee management, visitor list presentation, schedule management, and profile updates. However, the photograph and visitor pass testing records did not detail the verification of photograph storage or completed pass printing. Error conditions and unauthorized access testing were also undocumented. The findings indicate that the system integrates visitor management functions within the scope of the reported scenarios. The study contributes an application of RAD to the development of a system accommodating three visitor workflows within a single application. Further evaluation is required to assess error handling, security, privacy, usability, and operational benefits.

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Published

2026-11-11

How to Cite

Khairudin, K., Djutalov, R. ., Wiranto, A., Yulianti, D., & Annisahaq, N. (2026). Development and Functional Testing of a Web-Based Visitor Management System Using Rapid Application Development at PKBM INTAN South Tangerang. Journal Artificial: Informatika Dan Sistem Informasi, 5(1), 18–33. https://doi.org/10.54065/artificial.1984

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